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Reporting a lost or stolen University device

Report a lost or stolen University laptop, phone or other device as soon as possible, so we can protect your accounts and University data.

This applies to any University-managed device, including laptops, phones, tablets and removable storage like USB drives. When you report it, we can take steps to protect your accounts and University data, such as locking the device where possible.

What to do

  1. If it's a phone or tablet, arrange for it to be blocked so no one else can use it:
  2. Report it to the University through the Lost or stolen devices service on the Self-Service Portal. If you can't log in, email the IT Purchasing Team at itpteam@bath.ac.uk.
  3. If it's been stolen, report it to Campus Security and the police. In the UK, call 101 or go to your nearest police station.
  4. If it's lost, you can report it through Report My Loss.
  5. If you're abroad, report the loss or theft to the local police. Keep any reference or crime number you're given, as you'll need it for an insurance claim.

For phones and tablets, the IT Purchasing Team can help you arrange a replacement.

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