We have two vacancies for Desktop IT Support Engineers to join the Digital, Data and Technology Group on a Fixed Term basis until December.

About the role:

As an IT Supporter, you will work with the team to provide an exceptional and varied IT service across our Academic and Professional Service areas, provide digital solutions within a changing business and technical environment, and will be a key part in the delivery of the IT support needs in this world-leading research and teaching focused University. 

You will be part of a wider team of 30+ front-line specialists supporting the administrative, teaching and research activities of the University. A typical day may see you helping administrative staff with office tasks, meeting with Researchers to discuss specialist solutions for their projects, or installing software for a practical teaching laboratory class, across a wide range of hardware and operating systems. 

No two days are the same, as every single day brings its own new challenges and opportunities to learn and explore new technologies.

These roles are offered on a full time (36.5 hours per week) until 15th December 2023.

About you: 

To enable you to succeed and develop in this role, you should:

• Have excellent interpersonal and support skills
• Be self-motivated with strong organisational and time management skills
• Be able to work within a team, however also work independently when required
• Have a passion for technology
• Possess familiarity with multiple operating systems e.g., Windows, MacOS, Linux, mobile platforms

For informal discussions please contact Adrian Hooper (Service Manager, Science & Engineering) on pysamh@bath.ac.uk or Sherilyn Elmes (Service Manager) on ccssre@bath.ac.uk. 

About us:

Digital, Data and Technology are here to ensure our staff and students are able to enjoy a seamless experience for learning, teaching & research. We aim to provide a technological environment that matches the University's international, teaching and research reputation, and which contributes to the realisation of its key institutional strategies. We strive to respond intuitively to both the ever-evolving needs of our users, and the wide diversity of those users through the exploration of new and emerging technologies.

What we can offer you:

• a very generous employer contributory pension scheme
• generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
• an excellent reward package that recognises the talents of our diverse workforce
• a wide range of personal and professional development opportunities
• a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on our teams. 

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

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Further details:

• Job Description & Person Specification