University of Bath

Making a claim on your contents insurance

What you need to do to make a claim on your contents insurance.

Before you make a claim

The basic policy entitles you to make a claim on the insurance policy if your belongings are stolen or damaged in a fire or flood.

Before you can make a claim for a theft or loss, you must report the incident to the police. You will be given an incident number that you can then use to make a claim.

Before submitting your claim, read your policy schedule to make sure you are covered and have a valid claim.

Making a claim

To make a claim, you must complete a claim form, or call Cover4Insurance's claims team on 0161 974 1101.

You may need to attach supporting documents to your claim form.

These include:

  • receipts
  • bills
  • valuations or repair estimates
  • full details of accident or injury and early prognosis