At Student Support we are committed to responding to the needs of our students. After reviewing usage data, we have noticed that students rarely use the Roper Centre at weekends, while many of you access services during the weekdays, and sometimes have to wait to be seen. To better meet your needs, we will pilot a new approach in Semester 2, with more staff available during the busiest times of the week.

Effective from Monday 27 January, the Roper Centre will no longer be open on weekends, bank holidays, or other university closure days. This will allow us to have more staff available during the week when you need them.

The Roper Centre will be open weekdays from 9am-5pm.

Students can speak with an Advisor by visiting the centre in 4 West, or by phone or email to book an appointment. Full details on how to see an Advisor can be found on the Student Support Advice page.

There will still continue to be plenty of support available to you through the weekend.

  • Be Well Talk Now: The University pays for a clinical helpline which you can call 24/7 every day and speak to a support professional. You can call the Be Well Talk Now phoneline on 0800 028 3766.
  • Text Support: If you find it easier to text than talk, you can text SHOUT to 85258. This is a confidential, 24/7 text messaging support service.
  • Student Space: This online resource is specifically designed to support university students and offers valuable resources for mental health and well-being.
  • Be Well App: There is the Be Well app which has resources for wellbeing that you can access at any time.
  • Breathing Space: If you're looking for a physical space for support during weekends and evenings, Bath Mind’s Breathing Space is available at Beauford House, 8-9 Princes Street, Bath, BA1 1HL, open every day from 6pm to 10:30pm. The team offers compassionate, non-clinical assistance for individuals experiencing emotional distress. To visit, please call their Freephone number 0808 175 1369 or email breathingspace@bathmind.org.uk before 5pm on the day you wish to attend. A team member will contact you between 5:30pm and 6pm to complete a referral and schedule a specific time slot for your visit.
  • NHS 111 Mental Health Support: If you're feeling overwhelmed, you can call the NHS 111 helpline and choose Option 2 to be connected to a mental health professional who can provide a telephone assessment.
  • Local NHS Mental Health Services: If you're in crisis, please keep this number in your phone: 0800 953 1919. This is our local mental health service, available 24/7.
  • Samaritans: If you need someone to talk to, Samaritans are always available. Call 116 123.
  • Papyrus Hopeline: If you're experiencing suicidal thoughts, please contact Papyrus’ Hopeline anytime at 0800 068 4141. This is a safe space to talk about anything affecting your ability to stay safe. You can also use their webchat support on their website.
  • Safezone App: use the Safezone app to contact the Security team in an emergency.
  • Blackbullion: This resource will help you learn to manage your finances. If you are worried about money this will allow you to take some immediate action.