BathMail and Google
The University no longer provides BathMail accounts to alumni, staff or former members of staff. However, we will continue to support existing accounts.
BathMail is powered by Google. Google does not assume ownership of your @bath.edu email data and your account is free from advertising as Google does not advertise to Education domains. To enable us to administer this service the University of Bath can access usage data provided by Google management tools and dashboards. Find out more
All BathMail accounts set up before 1 June 2023 have a storage limit of 15GB.
All BathMail accounts set up from 1 June 2023 have a storage limit of 1GB.
Guidelines for use
The University’s IT Acceptable Use Policy applies to BathMail account users. The University of Bath reserves the right to close your BathMail account if misuse is reported.
Accounts not accessed within six months of activation will be deleted.
As per Google’s Inactive Account Policy, accounts not accessed for a duration of 24 months will be deleted. The earliest this policy will be applied is 1 December 2023, for accounts not accessed in the previous 24 months.
Frequently asked questions
Can I change my username?
Yes – please use the Updates and Requests Form. or call + 44(0)1225 386824 with your request. Please note these requests can take up to five working days.
How do I change my email display name?
Login to your account. Above your messages, on the right, there will be a cog icon. Click on this and go to mail settings. In the ‘accounts’ tab, go to ‘send mail as’ and click ‘edit info’. This will enable you to change the name that appears when you send messages.
How do I change my password?
Login to your account. In the top right hand corner you will see your email address – click on this and you will be taken to your account information. Within ‘Personal Settings’ there is a link that takes you to the Change Password form.
If you have forgotten your password, you will need to complete the Updates and Requests Form or call + 44(0)1225 386824. Once your ID has been confirmed, we will provide you with a reset password.
How do I add BathMail to Outlook?
To add your BathMail account to Outlook, you'll need to enable IMAP and then configure Outlook using the appropriate settings. First, enable IMAP access for your BathMail account through the University of Bath email settings. Then, in Outlook, add a new account, choosing "Manual setup or additional server types" and selecting IMAP. Finally, enter your full BathMail email address, password, and the required server settings (incoming and outgoing).
What is the BathMail domain name?
The BathMail domain name is @bath.edu.
Does the Email for Life forwarding service still exist?
The Email for Life system has been superseded by BathMail, and was switched off in 2012.
Accessing BathMail
How do I forward mail from my BathMail account to another email account?
You can receive emails sent to your BathMail account through an existing account by following these steps to set up an automatic forwarding service. Bear in mind that you will not be able to send emails from your BathMail account this way.
Please note that you are unable to automatically forward email from your student email account to another email account, including your BathMail account.
- Log in to your BathMail account.
- Click the gear icon in the upper right, then select Settings.
- Open the Forwarding and POP/IMAP tab.
- In the Forwarding section, select Forward a copy, and enter the email address to which you would like to forward emails.
- Click Save changes. This will send a confirmation message to the forwarding address you entered. Click the link within this email to confirm.
- Back within the Forwarding and POP/IMAP tab, you're forwarding address should now appear in a drop down menu. You can choose and manage your forwarding options here.
How do I link BathMail to my phone or another email account?
We recommend that you look at Google's support website for instructions – simply alter the '@gmail.com' email address to your BathMail address.
Please note that the incoming and outgoing mail servers should not be changed to @bath.edu:
- Incoming mail server - imap.gmail.com
- Outgoing - smtp.gmail.com
- Username - your full original BathMail email address