Advice services have a key role in supporting the UK population with advice and information, particularly those who in our most disadvantaged communities who are most at risk of poor health, social, and economic outcomes.
Based on a mixed-method systematic review, our research identifies and synthesises quantitative and qualitative evidence from the academic and grey literatures that can help us understand the health impacts of free advice services.
Key outcomes are the effectiveness of advice interventions on health and wellbeing outcomes and the barriers and enablers of effective intervention delivery, such as accessibility and satisfaction.
Overall, our research seeks to make recommendations for the commissioning and implementation of advice services to maximise health benefits for the local population, and for the monitoring, evaluation and reporting of services.
Quality Research Strategic Priority Fund (QR SPF), Research England, UKRI