University of Bath School of Management University of Bath School of Management

Research seminars and events

Research

Further information

UK and overseas speakers are invited to the School to share their experiences and findings with staff, doctoral students and the members of the public. Previous seminars can be found here: 2018, 2017, 2016, 2015, 2014

View the University Calendar.

If you are a member of staff and wish to organise an event or seminar please contact the Research Office.

Forthcoming events:

17
Sept

School of Management Writing Bootcamp


This one day writing bootcamp aims to provide an impetus to start or make progress on a piece of writing; offer a quiet place for intense writing; offer and receive advice about your own and colleagues´ writing; help push through blockages and barriers to writing; spend time getting to know colleagues and learning from each other´s experience; help reduce journal writing from a monster that towers over us to a challenge and (sometimes) a pleasure. This workshop is open to all colleagues across the School of Management.

Programme Leaders: Dr Yasin Rofcanin & Professor Nancy Harding, University of Bath

Location: 8 West 4.23

Time: 9.00 - 5.00

Contact: Yasin Rofcanin

18
Sept

CANCELLED - A general framework to compare announcement accuracy: static vs LES-based announcement


This event has been cancelled.
Service providers often share delay information, in the form of delay announcements, with their customers. In practice, simple delay announcements, such as average waiting times or a weighted average of previously delayed customers, are often used. Our goal in this talk is to gain insight into when such announcements perform well. To do so, the accuracies are compared of two announcements: (i) a static announcement which does not exploit real-time information about the state of the system, and (ii) a dynamic announcement, specifically the last-to-enter-service (LES) announcement, which equals the delay of the last customer to have entered service at the time of the announcement. So far, the literature on delay announcements has focused, for the most part, on studying the accuracy of various types of announcements in specific queueing models. As such, the validity of various announcements remains intimately tied to the appropriateness of the technical conditions under which these models were studied. In other words, in order to decide whether a type of announcement is appropriate for her system, a manager would need to assess whether a certain queueing model is a good fit for her data. Because this is often difficult to do, we propose a new approach in this talk. In particular, a proposed a novel correlation-based approach which is theoretically appealing because it allows for a comparison of the performances of announcements across different queueing models, including multi-class models with a priority service discipline. It is also practically useful because estimating correlations is much easier than fitting an entire queueing model. Using a combination of queuing-theoretic analysis, real-life data analysis, and simulation, we analyze the performance of static and dynamic announcements, and derive an appropriate weighted average of the two which we demonstrate has a superior performance using both simulation and actual call centre data.

Speaker: Dr Rouba Ibrahim, University College London

Location: 6E 2.1

Time: 14.30

Contact: Research Office

26
Sept

Future of Work Afternoon tea and discussion


Please join us at the first Future of Work Afternoon Tea of 2018-2019. We will find out more about the research being carried out by members of the Research Centre, and debate and discuss the implications of this work for understanding the Future of Work. The Speakers will be Andrew Brown, Nina Hansen and Stefanie Gustafsson. Each speaker will discuss their work for 15 minutes, and there will be five-minutes for discussion of each presentation. This is followed by debate, discussion, talk and exploration, that will finish when we run out of things to say. Cake supplied, but please bring a drink.

Programme Leaders: Dr Yasin Rofcanin & Professor Nancy Harding, University of Bath

Location: 8 West 4.23

Time: 3.00pm

Contact: Yasin Rofcanin