University of Bath School of Management University of Bath School of Management

Redesigning strategic change to enhance employee engagement during intense organisational transformation

Redesigning strategic change to enhance employee engagement during intense organisational transformation

Contact

Professor Veronica Hope Hailey

Professor Veronica Hope Hailey – University of Bath Vice-President and Dean, School of Management

Research Group

Management Research into Action (MaRiA) Research Group

The Change Management Consortium (CMC) is a collaborative network of academics and organisations seeking to improve knowledge and practice on staff engagement in the strategic implementation of change. Research done at the University of Bath has helped organisational members of the CMC internally to improve employee trust and to build commitment to change.

The CMC provides member organisations (including: Aviva, Ernst & Young, GKN, GlaxoSmithKline, Kraft Foods, the Ministry of Defence and T-Mobile) with opportunities to utilise highly relevant research findings in order to create cross-organisational dialogues on improving practice. The broad aim of the research is to move from strategies for change based on alignment with management requirements, to strategies for change informed by employee engagement. One of the CMC members, Her Majesty's Revenue and Custom's (HMRC) provides a specific case example of the benefits of this research, which led to acknowledged improvements in trust and employee engagement.