When you start university, you might feel like you need some support to get through any challenges that you face. We have support systems and networks in place to help you through your time here.
You can contact the Student Services team for support and guidance about things like mental health issues, disability support, and money management.
They offer a range of information and support to help you get the most out of your time here.
They can give you specialist guidance on your money and finances, additional support for disabilities and learning difficulties, wellbeing advice, and support on accessing counselling and mental health services.
See how Student Services can support you
If you study an undergraduate or taught postgraduate course, we'll assign you a personal tutor to support you in your studies.
Your personal tutor will guide you in your academic progress and support your personal and professional development throughout your time here.
They can help you adjust to studying at university and point you in the right direction to get any other help you might need. They can also give you an academic reference for your first job after graduating.
You'll meet your personal tutor during your first few weeks at the University, then a few times throughout each semester.
Studying at university is different to studying at secondary school, whether you're doing A levels, International Baccalaureate, or any other qualification. At university, you'll be expected to study independently.
We can help you improve the skills you need to reach your full potential, such as academic writing, critical reading, and giving presentations.
Our Skills Zone offers support for students on all aspects of writing in the form of a free, confidential drop-in and tutorial service with a team of individual academic writing experts.
We recognise the increasing importance of digital skills and you'll have access to a range of resources to help you get the best out of your studies and support your future employment.
If English is not your first language, we have a range of classes to help you develop your fluency and accuracy.
Improve your academic skills
Whether you're studying for an undergraduate, taught postgraduate, or doctoral degree, your fellow students can help you settle into university life.
If you're an undergraduate student, your peer mentor will contact you before you start your studies. All our undergraduate peer mentors are current students who've completed their first year of studies, so they have the experience to help you with any concerns you have.
If you're studying for a master's degree or doing doctoral research, you can meet other students and find peer support through your department or the Postgraduate Association.
Read more about peer support for new students
Our placements teams will help you throughout your placement, from contacting employers to your return to university.
If you decide to do a placement as part of your course, the placements teams will support you in finding a placement.
They'll also be a point of contact and support you throughout your time away, along with your personal tutor and your dissertation supervisor.
Finally, when you come back to university, you'll get help and advice to get back into academic life.
Improve your employability with a placement
You can get help and advice from your faculty or school's Student Experience Team.
The Student Experience Team is made up of non-academic members of staff who work with your faculty's Directors of Study, Programme Officers, and other professional support staff to make sure that your needs are considered properly.
‘The support I received from the Faculty Placements team was phenomenal. They went the extra mile to support me throughout the entire process.’