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Support for your studies from the School of Management and PoLIS department

There is a range of support available to you from the School of Management and PoLIS department to ensure you can make the most of your time with us.

Personal Tutorial System

The Personal Tutorial System consists of many sources of advice and guidance to help and support you during your studies:

  • an Academic member of staff (your “Academic Personal Tutor”)

  • your Director of Studies

  • Student Experience Officer

  • Programme Administrator

These staff members are here to offer you help and support. They can advise you on:

  • your academic progress

  • offer help if you are experiencing academic problems

  • offer support for any welfare concerns

  • signposting to support services

  • School and University procedures

  • your post-graduation plans

You should meet your Academic Personal Tutor on a regular basis. They will provide a point of contact throughout your studies.

You will find out who your Academic Personal Tutor is when you arrive. You will meet them during Welcome Week at the Personal Tutor Meet and Greet Event, or during the first week of teaching. You will be emailed the details of your first meeting.

Peer Mentoring

Peer mentoring is where more experienced students provide informal help and support to new students.

The peer mentoring for IMML students focuses on providing friendly assistance and guidance to new students. The mentors aim to improve your student experience by sharing their knowledge of the University, the city and of your course. They can offer study tips and personal support to help you transition smoothly into university life.

You may choose to never meet your mentor, but they are always there should you require help throughout the year.

You can find out more information about peer mentoring on the Students’ Union website.

BSc International Management & Modern Languages (IMML)

All new IMML students are allocated two mentors. You can meet them at the Peer Mentoring event on Friday 4 October.

The peer mentors are a group of 25 second year student from across all of the language streams, and you will be matched with mentors from your specific language stream where possible.

Student Experience Officer

Your Student Experience Officer (SEO) provides a confidential support and advice service for all undergraduate students in the School.

They can help you with:

  • personal issues

  • academic issues

  • specific advice

  • referral to skills training and academic support help

  • signposting to further welfare support

Your SEO will also help you make the most of your university experience by coordinating the Peer Mentoring Schemes and supporting Academic Reps.

You will meet your SEO during Welcome Week.


The School of Management has a friendly and helpful Subject Librarian, Helen Rhodes, who is based on the top floor of the main Library, room 5.04, Monday to Friday. You will meet her during a timetabled Library Induction Session in the first few weeks of teaching.

Helen is supported by her colleagues in the Information Point who are happy to help you with your routine enquiries. Email the Information Point staff or telephone 01225 38 5257.

Helen has an open door policy so drop by to see her for a quick query. For more in-depth enquiries please contact Helen with the details and make an appointment to see her. Email or telephone 01225 38 5029.

The Subject Librarian for the Department of PoLIS, will have the opportunity to introduce herself to you all during Welcome week. Her name is Emma Stuart Edwards. She is similarly located in the Library on Level 5, room 01.

For a full list of resources to support your studies please see the Resources for Management web page and Resources for Politics, Languages & International Studies web page.