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Commissioning a piece of design

How to commission a design job for digital, print, and promotional materials from Creative Services.

What we offer

Our specialist graphic designers can guide you through the design process for a wide range of items, including:

  • brand creation and development
  • web adverts and web banners
  • social media templates in Canva
  • social media stickers and animated gifs
  • email templates, headers, and footers
  • brochures, leaflets, and flyers
  • making documents accessible
  • banner stands and pop-up stands
  • posters and signage
  • PowerPoint templates
  • report and proposal templates
  • window graphics
  • digital screens
  • infographics
  • adverts
  • postcards
  • business cards and letterheads
  • folders
  • pens, bags, t-shirts, hoodies, and other promotional materials

We can also help you with expert advice and guidance on using the University's visual identity, logos, paper stocks, economic print quantities, specifications, costs, lead times and creating inclusive and accessible designs.

We know the most competitive design and print processes and can advise you on the best format to suit your audience and your budget.

How to get started

You must submit all requests for design or print jobs to Creative Services in the first instance as per the Financial Regulations and Procurement Policy of the University.

Email to discuss your requirements.

When you contact us, please tell us:

  • what type of product you need
  • printed or digital or both
  • the purpose of the product, what problem it needs to solve, and your objectives
  • the target audience for the product
  • what you'd like your audience to do next (your 'call to action')
  • the number of units of the product you need
  • your budget for the job
  • when it is required

If you don't have all of this information yet, we can guide you through the process from creating the design brief to the finished product.

We'll then review your requirements and advise you on:

  • how to supply copy and images to us
  • what images are available, or whether new images or illustrations need to be supplied or commissioned. Images can be sourced from the University photo library Fotoweb
  • design and print processes
  • design and print production costs
  • timescales

Lead times

The lead time for a job depends on its size and complexity and the volume of work in progress at the time. We'll advise on lead times when you first speak to us about a job and will agree on a schedule together.

How to pay

When a design job has been approved, we'll provide a quote and ask you to raise an order through the University's finance system, Business World (Agresso), using the product code IDPSDESIGN. Include the name of the designer who completed the work and the title of the job in the order description.

On completion of the job, the payment will be processed through Business World (Agresso).

Sharing your feedback

We welcome your suggestions and feedback about this service. Email your comments to

Discuss your design requirement



If you have any questions, please contact us.

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