For graduating students
Graduating students will automatically receive a BathMail username and password to their DDaT email account before DDaT deactivate this account. Please remember that BathMail is an entirely new account offered by the Department of Development & Alumni Relations and is not intended to replace your DDaT email accounts therefore no information will be transferred.
Alumni who graduated before 2012 are also able to sign up for a BathMail email account. If you would like to register for BathMail, please email email@example.com with your full name, date of birth, address, telephone number, subject of study and year of graduation.
For University staff
Current and former staff members are also able to sign up for a BathMail account. Please email firstname.lastname@example.org with your name and affiliation to the University, and we will usually be able to create an account for you.
BathMail and Google
BathMail is powered by Google. Google does not assume ownership of your @bath.edu email data and your account is free from advertising as Google does not advertise to Education domains. To enable us to administer this service the Alumni Relations team can access usage data provided by Google management tools and dashboards. Find out more
The University of Bath Alumni Relations team reserves the right to close your BathMail account if misuse is reported.
Frequently asked questions
Am I eligible for a BathMail account?
All graduates and staff are eligible for a BathMail account.
How do I set up my account?
Graduating students will automatically receive a BathMail username and password to their DDaT email account before DDaT deactivate this account. Please remember that BathMail is an entirely new account offered by the Alumni Relations team and is not intended to replace your DDaT email accounts; no information will be transferred. Alumni who graduated before 2012 are also able to sign up for a BathMail email account. If you would like to register for BathMail, please email email@example.com with your full name, date of birth, address, telephone number, subject of study and year of graduation.
Can I change my username?
Yes - please complete the 'request a new username' form. Alternatively, you can email firstname.lastname@example.org or call + 44(0)1225 386824 with your request and we will change your username for you, as long as the new username you have selected is not currently in use. Please note these requests can take up to five working days.
How do I change my email display name?
Login to your account. Above your messages, on the right, there will be a cog icon. Click on this and go to mail settings. In the ‘accounts’ tab, go to ‘send mail as’ and click ‘edit info’. This will enable you to change the name that appears when you send messages.
How do I change my password?
Login to your account. In the top right hand corner you will see your email address – click on this and you will be taken to your account information. Within ‘Personal Settings’ there is a link that takes you to the Change Password form.
I have forgotten my password.
If you have forgotten your password, you will need to contact the Alumni Relations team by emailing email@example.com or calling + 44(0)1225 386824. Please include your full name and BathMail username. Once your ID has been confirmed, we will provide you with a reset password.
I can't find the email containing my login details.
If you graduated recently, you will have received an email containing your login information. If you have lost or deleted this email, contact the Alumni Relations Team emailing firstname.lastname@example.org or calling + 44(0)1225 386824 and they will be able to tell you your username and reset your password. Please include your full name, date of birth, subject of study and the year you graduated in the email.
Can I transfer emails from my student email account to my BathMail email account?
Yes – if you would like to transfer your emails from your student email account to your new BathMail account you can do so by using the Google migration tool.
You can also manually transfer your emails over to your BathMail account, by adding your BathMail to Outlook (the desktop program); this will allow you to manually drag emails and folders over. Please note, the instructions below will roughly translate for use with any third-party email client (Outlook, Thunderbird, Apple Mail etc.).
If you haven’t already added your bath.ac.uk account to Outlook, a guide can be found here.
To add BathMail to Outlook, you'll need to ensure that IMAP is enabled on your BathMail account using the following steps:
- Log in to BathMail
- Click the icon in the top right of the page
- Click Settings > Forwarding and POP/IMAP
- Ensure that the radio button for ‘Enable IMAP’ is selected
- Save changes
With IMAP enabled, you will be able to add your BathMail:
- Click File > Add Account
- Select ‘manual set up or additional server types’ and then 'Pop or IMAP'
- Enter your name and BathMail email address
- Select Account Type: IMAP; Incoming mail server: imap.gmail.com; Outgoing mail server (SMTP): smtp.gmail.com
- Enter your full BathMail email address (including @bath.edu) and password
- Click More Settings and selected the Advanced tab
- Set Incoming server (IMAP) to 993 and Outgoing server (SMTP) to 465
- Click Outgoing Server tab, ensure that ‘My outgoing server requires authentication’ is ticked and the radio button for ‘Use same settings[…]’ is selected.
- Click OK > Next > Finish > Close > OK
Once you have completed the above steps, you will be able to copy messages by manually dragging/moving them from your University of Bath account to your BathMail account. You may be required to generate an app password to use for Outlook, and can find more information about that here.
How do I forward mail from my BathMail account to another email account?
You can receive emails sent to your BathMail account through an existing account by following these steps to set up an automatic forwarding service. Bear in mind that you will not be able to send emails from your BathMail account this way.
Please note that you are unable to automatically forward email from your student email account to another email account, including your BathMail account.
- Log in to your BathMail account.
- Click the gear icon in the upper right, then select Settings.
- Open the Forwarding and POP/IMAP tab.
- In the Forwarding section, select Forward a copy, and enter the email address to which you would like to forward emails.
- Click Save changes. This will send a confirmation message to the forwarding address you entered. Click the link within this email to confirm.
- Back within the Forwarding and POP/IMAP tab, you're forwarding address should now appear in a drop down menu. You can choose and manage your forwarding options here.
How do I link BathMail to my phone or another email account?
If you would like to send and receive BathMail emails on your mobile or using another email account, you will have to link them. As there are too many different devices to list the detailed instructions here, we recommend that you look at Google's support website for instructions. Although this is intended for Gmail users, it can be adapted for BathMail by simply altering the '@gmail.com' email address to your BathMail address.
Please note that the incoming and outgoing mail servers should not be changed to @bath.edu:
- Incoming mail server - imap.gmail.com
- Outgoing - smtp.gmail.com
- Username - your full original BathMail email address
What is the BathMail domain name?
The BathMail domain name is @bath.edu.
I am using the Email for Life forwarding service - will this be shut down?
Yes. The current Email for Life system has been superseded by BathMail, and was switched off in 2012. You will need to make sure that anyone who contacts you at your @alumni.bath.ac.uk address has been informed of this change. You can sign up for a BathMail account today.
If you were using the Email for Life forwarding service, you should have received emails with details about the changes to this service and how to sign up for your new BathMail account. If you have any questions about Email for Life, please email email@example.com