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Promote the Postgraduate Taught Experience Survey (PTES) to students

Find out more about PTES, how to promote it to your students and how to access and use the results.

The Postgraduate Taught Experience Survey (PTES) is a confidential survey run by Advance HE and is open to taught postgraduate students across the UK. It asks them about their course experience so far.

When students can complete PTES

PTES is open in Semester 2 every academic year.


Taught postgraduate students are eligible to complete PTES if they:

  • did not enrol in January of the same year that PTES is running
  • are not in their first year of part-time study
  • are not studying a 100% online master's course
  • are not studying a degree apprenticeship
  • are not studying a professional doctorate

You can see who is eligible by downloading the target population from the PTES Student Data Wiki page.

PTES 2024 is now closed.


Questions asked

PTES asks students a variety of questions about their taught postgraduate student experience so far.


You can see the questions asked in PTES. They include:

  • teaching and learning
  • engagement
  • community
  • assessment and feedback
  • organisation and management
  • resources
  • support
  • skills development
  • two free-text comment questions

Constructive feedback

Students appreciate it when you provide detailed, useful and constructive feedback on their assessments to help them improve their marks next time. Similarly, receiving this type of feedback from students will help you better understand what changes could be made to improve your course. Characteristics of constructive student feedback include:

  • honest
  • specific
  • respectful
  • solution-focused
  • includes the good and the bad
  • how to do better next time

Students' comments must be in line with the University's Dignity & Respect Policy and Procedure. We encourage you to report offensive or discriminatory comments to your Head of Department and the Student Engagement Team by emailing studentengagement@bath.ac.uk


How students can take part in PTES

PTES can be completed online or on a mobile device. It takes 10 to 15 minutes and is confidential.


When PTES is open, please direct your students to the survey link or show them the QR code, which can be found on the PTES Student Data Wiki page. They will also receive emails from ptes@bath.ac.uk.

To access the survey, students will need to enter login credentials. These are:

  • their University username (without @bath.ac.uk) as the Respondent ID
  • their 9-digit student number, which can be found on their library card and SAMIS profile, as the Password

PTES 2024 is now closed.


Promoting PTES to boost response rates

There are a variety of ways you can encourage your students to complete PTES.


The University's target PTES response rate for full-time students is 50%. Having a higher response rate means the results are more representative of your cohort and you can more confidently make decisions about if, and how, you make changes to enhance the student experience.

The University has best practice guidance and promotional resources to help you promote PTES to your students.

Highlight to students that they could win £250 cash if they enter the prize draw by the survey closing date.


How responses are used and where to access the results

PTES results are discussed and used in several ways across the University.


You can view PTES results for the University and the rest of the sector by downloading data from the PTES Student Data Wiki page.

Responses are confidential to the Student Engagement Team but are anonymised before being released to the wider university. The anonymised responses will be discussed and used in Staff / Student Liaison Committees (SSLCs), Departmental Education Action Plans and committee meetings.

Think about how to close the feedback loop with your students next academic year. This could involve:

  • telling incoming students about changes that were made as a result of the PTES 2024 feedback
  • familiarising Academic Reps with the data in the first SSLC of the academic year
  • checking in with students about how their experience is going and if any quick fixes could be made

Postgraduate Taught Experience Survey (PTES)

PTES asks taught postgraduates studying in the UK about their experience so far at university.


PTES logo

Encourage your students to take part in PTES.

Contact us

For enquires and questions, please contact the Student Engagement Team.