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Professional skills courses

For anyone who manages people, teams or delivery, from any job family and at any level.

The half-day workshops are based around management behaviours; self, team and delivery which were developed in collaboration with managers from across all grades and job families. We adopt a blended approach to learning to make the most of your time.

The sessions are designed to be interactive with knowledge sharing and practice, to support you to embed the learning on the job. You will need to complete all accompanying work and come to the session prepared and ready to engage with your colleagues.

They are practical but align with the management literature and help to describe how we expect managers at the University of Bath to create a safe, supportive and productive environment in which everyone can flourish.

All are evidence based, and contextualised to the University of Bath hybrid model.

For further information on the policies and processes you need to know about as a managers, go to the People Management Handbook

Assertiveness for managers

The aim of this workshop is to enhance assertive skills and to provide effective approaches in all aspects of your professional role. This is an interactive session to allow space for practice and reflection.

Find out more about the Assertiveness for managers

Assertiveness for non-managers

This course introduces the fundamentals of assertiveness and how to practice this to aid communication in the workplace.

Find out more about the Assertiveness for non-managers course

Change Management Essentials

Regardless of our role, being able to lead and implement change effectively, so that change is accepted, embedded and sustained is a key skill throughout our professional lives.

This workshop is aimed at professionals who want to understand the process of change and the key principles, stages and tools involved in effective change management.

Find out more about the Change management essentials course

Coaching Skills for Managers

This workshop is designed for anyone wanting to learn about the value of coaching within the context of their management role and to develop the skills and tools needed for effective and powerful coaching conversations.

Find out more about the Coaching skills for managers

Confident Conversations

This highly interactive workshop is designed to enhance your communication skills and to provide effective approaches to help you engage in confident conversations in all aspects of your professional role.

Find out more about the Confident conversations course

Confident Communication

This workshop is for staff in non-management roles who wish to develop their communication skills.

Find out more about Confident communication course

Customer Service Excellence in HE

This workshop is for staff in non-management roles who wish to develop their customer service skills.

Find out more about the Customer service excellence in HE course

Developing High Performing Teams

An interactive workshop that will provide you with a range of tools and theories to support you in developing your team performance and cohesiveness.

Find out more about the Developing high performing teams course

Generous Leadership (non-management roles)

This workshop is for staff in non-management roles who wish to explore the concept of generous leadership and how they can bring this into their daily working practices.

Find out more about the Generous Leadership course

Managing People - an introduction for new managers

This interactive workshop provides an introduction to the key responsibilities of the employee lifecycle as well as duties such as health, safety and wellbeing, equality, diversity and inclusion and developing self and others.

Find out more about the Managing People course

The Managers' Motivation Toolkit

During the session we will review theories on motivation, the importance of feedback and understanding the evolving psychological contract we have at work, viewed through the perspectives of an inter-generational workforce. We will also consider how feeling psychologically safe supports workplace motivation and performance.

Find out more about the Managers' motivation toolkit course

Performance Management (Professional Services & Technical staff)

The aim of the workshop is to give managers the tools and confidence to address performance management issues in professional services staff. This is an interactive session using case studies to bring our organisational policies to life, supporting practical application.

Find out more about the Performance management course

Project Management Essentials

This interactive workshop highlights the value of effective project management and provides you with tools and templates to take away and use in your practice.

Find out more about the Project management essentials course

SDPR Conducting an effective review

This workshop will enable you to conduct effective reviews for those you line manage by focusing on the purpose and principles of an effective review conversation.

Find out more about the SDPR conducting an effective review course

Enquiries

If you have any questions, please contact us.


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