Making a claim on your contents insurance
What you need to do to make a claim on your contents insurance.
Before you make a claim
The basic policy entitles you to make a claim on the insurance policy if your belongings are stolen or damaged in a fire or flood.
Before you can make a claim for a theft or loss you must report the incident to the police. They will give you an incident number that you can use to make a claim.
Before submitting your claim read your policy schedule to make sure you are covered and have a valid claim.
Making a claim
You may need to attach supporting documents to your claim form.
These could include:
- valuations or repair estimates
- full details of accident or injury and early prognosis