As a student, you can access a range of IT services to support your academic journey. Discover how to make the most of these resources, whether you’re on campus or studying remotely.
Access your University account
When you registered at the University you received a username and chose a password. You’ll need these to access IT services and systems.
Important: You must also set up Multi-Factor Authentication (MFA) on your account. This adds an extra layer of protection for Microsoft 365 applications and the University VPN.
- Your username: found on your library card; a combination of letters and numbers (e.g. abc123)
- Your email address: your username followed by @bath.ac.uk (e.g. abc123@bath.ac.uk)
- Forgotten or need to change your password?: follow our guide to reset your University password
Get online in student accommodation
The University's free Wi-Fi service for students is called eduroam. This service enables you to connect to Wi-Fi at universities across the UK and abroad.
If you haven't already connected your device, visit connect.bath.ac.uk to get set up, otherwise, join the ‘Setup Assistant’ network and follow the instructions to get online.
For detailed instructions use our guide to connect to Wi-Fi as a student or for your guest.
Find out how to connect to the internet and your games console in student accommodation.
Your University email and calendar
You can access your University email and calendar online using Outlook on the web:
- Go to go.bath.ac.uk/email.
- Sign in with your University username (on your library card, e.g abc123 and your password.
Want email on your phone or tablet? Follow our guide to setting up email on your devices.
Keep your devices and data safe
Protect yourself and others online by:
- Securing your device: make sure you have reliable antivirus software installed. If you’re using Windows 10 or later, check that built-in protection is turned on and up to date
- Installing updates: always apply security updates as soon as they’re available
- Learning how to spot risks: read our guides on phishing and fraud emails and IT security best practice
- Reporting suspicious emails: the University will never ask for your password or personal details by email. If something looks suspicious, use the ‘Report Message’ button in Outlook on the web
Access files, printers and software
You can use University services from your own device:
- Access your university files
- Set up printing from your device
- Access university software via UniApps or UniDesk
- Set up a VPN connect as if you’re on campus when working remotely
Study from anywhere
You can work flexibly using your own device, whether you’re on campus, at home, or abroad.
Read our guide to studying from any location with your own device
Access University software
You can install and use a wide range of free software on University computers and your own device:
- Download Microsoft Office 365 at no cost - includes Teams, Word, Excel, PowerPoint and Outlook
- Get other free University software
IT help and support
If you need help with your IT, there are various resources to support you:
- Self-help guides: detailed instructions and solutions for common IT problems
- Learning platform: easy-to-follow guides, tips and hints on using Microsoft 365
- IT & AV Service Desk: technical support for more complex issues
- Report an issue: submit a request for problems with software, teaching room equipment or university systems
Assistive technologies
We want all IT services to be accessible to everyone. To support you, especially if you have a disability, we provide a range of specialist software, equipment and services in collaboration with Student Services.
You can:
- Find out how to request specialist IT equipment to support your studies
- Contact Student Support for advice and guidance
- Explore the Disability Service to learn about one-to-one support and how to apply for equipment
- Use the Assistive Technologies room to access specialist facilities and equipment