Discover the IT services you have access to during your time as a student.
Find your username and email
When you registered at the University you will have been given a username and chosen a password. You will need these to access IT services and systems:
- your username is on your library card. It will be a combination of letters and numbers, for example, abc123
- your email address will then be email@example.com, for example, firstname.lastname@example.org
- if you have forgotten your password or want to change it follow our guide on how to change or reset your University password
- you are requested to set up Multi-Factor Authentication on your account, which provides an extra layer of protection on Microsoft 365 applications and the University of Bath VPN
Connect to the internet and connecting your games console in student accommodation
The University's free Wi-Fi service for students is called eduroam. You will be able to connect to eduroam Wi-Fi at universities across the UK and abroad. By now you may have already accessed it on your device. If not you should use our guide to connecting to Wi-Fi as a student or for any guests you have
Keep yourself and others safe with antivirus
Install a good quality antivirus software on your personal device so that you don't become vulnerable to threats from the internet, emails or infected files. Windows 10 has its own built-in protection so make sure it's turned on and updated.
You can also help protect yourself by reading our guide on avoiding phishing and email scams. We will never ask you for your password or personal information by email. To report suspicious emails in Outlook, forward them as an attachment to email@example.com.
Access your University email and calendar
Outlook Web App (OWA) is the simplest way you can access your University email and calendar, using your web browser on any device:
- Log into OWA
- Enter your university username, found on your library card, for example, abc123, and password to log in.
Access your University files and printers from your own device
The default save location for your documents is OneDrive - University of Bath. This replaces the H Drive and should be where you are storing your files. You can share your files with OneDrive University of Bath.
Use our guide to find an available University computer, or access your University files, software and printers from your own device.
Work from any location with your own device
Get IT equipment
You can buy IT equipment from our campus IT Shop. We can help you choose the best desktop, laptop or tablet device. We sell them at not for profit prices and they come complete with a 3-5 year warranty. We also sell a range of computer accessories including cables, mice and headsets. Find out what our shop has to offer
You may also wish to read our guide on preparing yourself for blended learning, which gives advice on suitable equipment.
Get software including Microsoft Office
You can use a variety of software at University for free on your personal device or a University computer. You can download and install Microsoft Office 365 on your own device for free. The Microsoft Office 365 suite includes Teams, Office and Outlook. Read our guide for further information on getting IT software
Get help and support with your IT needs
If you are having any problems with setting up your IT please contact us. We also have a number of other sources of information:
- browse our guides
- use our helpdesk for more technical information, for example how to map university drives to your computer
- have a look at our learning platform where you can learn all about Microsoft 365 tools, filled with easy to use guides, hints & tips
We aim to ensure that all of our IT services are accessible to everyone. There are a number of services and assistive software packages that can help you during your time at university. We work with Student Services to provide support to those who need it, particularly those with disabilities. For more information you can:
- follow our guide to getting specialist IT equipment to help you study
- contact Student Services
- find out more from the Disability Service group
- read about our Assistive Technologies room
We offer a range of training on common applications to help you study effectively and manage your data. This includes:
- Microsoft Excel to manage and present your data
- Microsoft Word for managing your dissertations and long documents
- OneNote for creating and managing your lecture notes
- MindGenius for organising your ideas