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Support for your undergraduate studies from the School of Management

There is a range of support available to you from the School of Management to ensure you can make the most of your time with us

Personal Tutorial System

The Personal Tutorial System consists of many sources of advice and guidance to help and support you during your studies:

  • an academic member of staff (your “Academic Personal Tutor”)
  • Director of Studies
  • Student Experience Officer
  • Programme Administrator

These staff members are here to offer you help and support. They can advise you on:

  • your academic progress
  • offer help if you are experiencing academic problems
  • offer support for any welfare concerns
  • signposting to support services
  • School and University procedures
  • your post-graduation plans

You should meet your Academic Personal Tutor on a regular basis. They will provide a point of contact throughout your studies.

You will find out who your Academic Personal Tutor is when you arrive. You will meet them during Welcome Week at the Personal Tutor Meet and Greet Event, or during the first week of teaching. You will be emailed the details of your first meeting.

Student Experience Officer

Your Student Experience Officer (SEO) provides a confidential support and advice service for all undergraduate students in the School.

They can help you with:

  • personal issues
  • academic issues
  • specific advice
  • referral to skills training and academic help
  • signposting to further welfare support

Your SEO will also help you make the most of your university experience by coordinating the Peer Mentoring Schemes and supporting Academic Reps.

You will meet your SEO during Welcome Week.

Peer Mentoring

Peer mentoring is where more experienced students provide informal help and support to new students.

Peer mentoring in the School of Management focuses on providing friendly assistance and guidance to new students. The mentors aim to improve your student experience by sharing their knowledge of the University, the city and of your course. They can offer study tips and personal support to help you transition smoothly into university life.

You can find out more information about peer mentoring on the Students’ Union website.

BSc Accounting and Finance (BAF) and BSc Accounting and Management (BAM)

Each new BAF student is allocated two second year BAF mentors, and each new BAM student will be mentored by either a second year BAF student or BSc Management student. You can meet them during a social event on Monday 2 October.

The peer mentors are a group of 30 second year students from both the placement and non-placement courses.

BSc Business (BB)

Each new BB student is allocated two third year BB students in semester 1. You can meet them during a social event on Tuesday 3 October.

In semester 2, the third year BB students will be on placement, so you will be allocated two second year BB student mentors. Your new mentors will have just returned from placement, so they can help you prepare for your first placement.

Management courses (BSc Management, BSc Management and Marketing and BSc International Management)

Each new Management student is allocated two second year Management mentors.

The peer mentors are a group of 60 second year students from all of the Management courses and we aim to match up with mentors from your specific course.

You can meet them during a social event on Wednesday 4 or Thursday 5 October. You will be informed which session to attend via email.


The School of Management has a friendly and helpful Subject Librarian, Helen Rhodes, who is based on the top floor of the main Library, room 5.04. You will meet her during a timetabled Library Induction Session in the first few weeks of teaching.

Helen is supported by her colleagues in the Information Point who are happy to help you with your routine enquiries. Email the Information Point staff or telephone 01225 38 5257.

Helen has an open door policy so drop by to see her for a quick query. For more in-depth enquiries please contact Helen with the details and make an appointment to see her. Email or telephone 01225 38 5029.

For a full list of resources to support your studies please see the Resources for Management web page and to find an interactive tutorial that Helen’s written to guide you through key business databases, see the Moodle course Using Library Research Databases.