We will clean some areas of your accommodation for you, but you are responsible for keeping your rooms clean and tidy.
We have a security team who are available on-call 24 hours a day, to keep you safe around the clock. This includes a dedicated accommodation security officer.
The University postal service delivers your post to shared, passcode-protected mailboxes located in the Clevelands Building communal lounge. These are allocated by kitchen group and you get your mailbox passcode when you move in.
Mail that requires your signature will be held at The Virgil Building.
You can collect your parcels from The Virgil Building.
You could also pick up parcels from:
- click and collect services
- the Amazon lockers on campus
You get insurance cover for your belongings as part of your accommodation package, to protect your belongings.
Student Living Ambassadors
Settling into your new home at University, building relationships, cooking meals and cleaning with your housemates can be daunting, but your Student Living Ambassadors are here to help.
The Student Living Ambassadors are friendly faces to help out with any queries or concerns you may have, as well as running social activities and making sure you're aware of the latest events and updates.
The Student Living Ambassadors will regularly check-in with you and your flatmates via Microsoft Teams calls. However, if you need help or advice with life in halls, you can schedule a one-to-one call with a Student Living Ambassador at any time by contacting firstname.lastname@example.org. Find out more here.