Skip to main content

Wellbeing Support at the University

Providing structured support to students experiencing wellbeing difficulties.

Our Wellbeing Practitioners can provide practical support
a Wellbeing Practitioner supporting a student

The Wellbeing Team provide structured support and guidance to students, enabling them to make positive changes to improve their wellbeing during their time at the University of Bath.

Wellbeing Practitioners provide professional advice and short-term support (typically between 2 and 6 sessions) for students, enabling them to make positive changes to improve their wellbeing during their time at the University of Bath. This is usually enough to help you start moving forward with your life. We can also support you to access a range of services, groups, and information.

What we can help with

The Wellbeing Team can help you with:

  • low mood
  • feeling stressed, anxious, or experiencing panic
  • adjusting to University life
  • relationship difficulties with friends, family, or partners
  • accessing support following a bereavement or difficult things in the past
  • troubles with self-harm or feeling suicidal
  • difficulties with confidence or low self-esteem.
  • supporting you through the disciplinary process or reporting unacceptable behaviour.

To get the most out of our support, it’s important that you have the time and motivation to attend regular sessions, and a clear idea of your goals. Your Wellbeing Practitioner will work with you to identify your goals and create your personal Wellbeing Support Plan that you’ll work through over the course of your sessions.

How to see a Wellbeing Practitioner

The best way to access the right support service for you is to come and talk to the Student Support Advice Team at the 4 West Roper Centre to discuss your situation, or complete our online form to identify the best information and support for you.

What to expect at a Wellbeing appointment

We offer appointments online using Microsoft Teams, by telephone, or in person at the 4 West Roper Centre and the Virgil Student Centre.

You will get an email confirming your appointment. There will be a link to a short questionnaire that helps us improve outcomes for students and we would be grateful if you could fill this in prior to your appointment.

During your first appointment, your Wellbeing Advisor will work with you to create a plan of your sessions to support you to address the difficulties you’re experiencing. This can include tasks, goals, support work and appropriate signposting.

Making the most of your appointments

As a student, we know that you will have different commitments on your time – academic work, paid work, time with your friends, time to relax and enjoy yourself. However, if you’ve decided to take the step to seek support for any difficulties you’re having, it’s really important that you give yourself time to attend your appointments (and if you can, a little reflective space after each appointment can be really useful) and make a commitment to attending each one.

We’ll do our very best to fit our offered appointments to your needs and availability, and can offer in-person, Teams or phone appointments to give you the widest choice possible. Our services are in high demand so we need to make sure we can meet the needs of the University community as best we can.

If you have to cancel an appointment because of illness or a conflicting appointment that you cannot move, we ask that you give us 48 hours notice so that we can reschedule your appointment, and offer the available space to another student who is waiting for support. If you miss an appointment with less than 48 hours notice, we won’t be able to reschedule that appointment and it will count as a “missed” appointment in your allocated sessions (we do make exceptions for illness).

If you cancel or miss two appointments, we will need to close your case, but you can self-refer when you feel the time is right to commit to regular appointments.

If you’re not ready to come to regular appointments, or things are so difficult that you are struggling with this, then please come to the Roper Centre to talk with one of our Student Support Advisors – they can offer same-day support and advice, 9am - 5pm, seven days a week and can be contacted at

You can also access our courses and workshops, social prescribing programmes, Be Well app or our Be Well-Talk Now 24/7 helpline.

Courses and workshops

We also offer a range of courses and one-off workshops to help you manage and overcome mental health difficulties and develop your emotional wellbeing.

You’ll be introduced to ideas for changing how you approach your problems and you'll learn new skills for building resilience and wellbeing. We aim to give you tools and support to overcome whatever is holding you back.

Confidentiality and safeguarding

The Wellbeing Service is committed to the highest standards of professional practice and we respect the importance of confidentiality in all our dealings with you.

We also take our duty of care responsibilities for you seriously and if, at any time, there are serious concerns for your wellbeing or safety there are robust safeguarding measures in place to support you and keep you safe.

See how Student Support deals with your confidential information.

24/7 support

If you are struggling and need advice, support, or just somebody to talk to, professional help is also available 24/7 from our free, confidential support line Be Well- Talk Now. Students can contact a trained adviser by phone, video call or live chat from anywhere in the world.

Emergency Support

If you need to talk to somebody urgently about your, or a friend's or student's, wellbeing call one of the helplines listed in the urgent or emergency wellbeing support guide. In cases of overdose and serious injury through self-harm you must seek immediate medical help by calling 999, even if you or the person you are with, do not/does not feel unwell. The effects of an overdose can be delayed by hours (even days) and can be fatal.

External Support

There are several charities and organisations that can also provide support:

  • The Samaritans who can be contacted on 116 123
  • SHOUT offer a 24/7 text-based volunteer crisis support line - text 85258
  • Papyrus Hopeline UK is a volunteer crisis line to support young people at risk of suicide, or who are concerned about someone else’s wellbeing

Access the support you need

get support and information


If you have any questions, please contact us.

On this page