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Student Support staff training

Find out what student support staff training is available and how to access it.

We offer a number of different training courses for staff who support students at the University. Find out what courses are available and how you can book on to them.

Pastoral Support training for academic staff

Pastoral Support Training for Academic Advisors and Doctoral Supervisors is for Academic staff and aims to equip staff with the Knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting

Pastoral Support training is now mandatory for Academic Advisors and Doctoral Supervisors.

Upcoming training dates for Academic Advisors and Doctoral Supervisors

  • Tuesday 7 October, 9:30am – 11:55am (online)
  • Thursday 16 October, 9:30am – 11:55am (online)
  • Wednesday 22 October, 12:30pm – 3.00pm (in person)
  • Thursday 20 November, 9:30am – 11:55am (online)
  • Monday 8 December, 9:30am – 11:30am (in person)

How to book onto a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for Personal Tutors and Doctoral Supervisors' to book your session.

Pastoral Support Training for staff in professional and technical services

This course is aimed at staff who work within professional and/or technical services who are student facing and may provide pastoral support from time to time. The training is recommended for all student facing staff members and aims to equip staff with the knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting.

Upcoming training dates for Professional Services staff

  • Wednesday 5 November, 12:30pm – 3.30pm (in person)

How to book on to a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for professional services and technical services' to book your session.

Safeguarding training

This statutory safeguarding training module, separate to Pastoral Support Training session, provides an overview of safeguarding for under 18s and adults who may be at risk of harm. This training is mandatory for ALL staff. Staff should complete this training within their first 3 months. This training should be refreshed every 3 years.

How to access the course

The training module, entitled 'Safeguarding in HE', can be accessed by visiting the Mandatory training for staff webpages, and then logging in with your usual username and password.

Mental Health First Aid training for staff

We offer a two-day Adult Mental Health First Aid Course to equip staff with the knowledge and practical skills needed to become a qualified Mental Health First Aider. It focuses on building awareness of mental health issues, developing the confidence to approach and support someone in distress, and learning how to maintain personal wellbeing while doing so.

This training is open to University of Bath professional and academic staff, as well as Student Union staff who support students. Mental Health First Aid training for staff outlines what the course entails and how you can book your place.

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