There are many places around the University which offer support and advice in their area of expertise:
Student Services can advise you on:
- disability support, including exam arrangements or if you think you may have an undiagnosed disability
- counselling, mental health and wellbeing issues. Book a Wellbeing Initial Consultation here. Condoms are available via the C-Card scheme - book your initial appointment via MySkills
- money matters, including short-term loans and accessing the Hardship Fund. You should also speak with a Money Adviser if you are considering suspending your course
- support if you are a carer, care-leaver, estranged from your family, a parent, refugee or asylum-seeker
- letters to prove your student status - for example for Council Tax exemption, to open a bank account or to invite someone from outside the UK to visit Bath. If you need a transcript or your degree certificate, you should contact the Academic Registry instead.
Student Living can advise on any accommodation-related matter, whether your question is about:
- paying for your accommodation,
- finding private accommodation,
- checking your contract or
- dealing with a difficult landlord, among other things.
The Students’ Union can advise on:
- housing issues such as finding housemates, checking your contract, landlord issues and Council Tax,
- academic issues such as appeals, IMCs and changing courses,
- personal issues such as disciplinaries, complaints and support you if you have experienced abuse, harassment or discrimination.
The Student Finance team can help with:
- tuition fee queries and payments,
- problems with your funding body,
- bursary payments,
- financial registration at the University,
- evidence of tuition fee payments.
The Academic Registry can help with:
- registration issues
- examination questions,
- name changes,
- graduation questions.
Your Department can help with:
- questions about your course- module changes, exam timetables, extensions,
- letters about your progression to the next year of your course,
- adding or removing a placement option on your course.
Your Placements Office can help with:
- finding a placement, including application and interview help,
- help if you have a problem while on placement,
- liaising with your placement provider to ensure the academic requirements of the placement are being met.
The SCP (Student Community Partnership) can help with:
- volunteering opportunities,
- neighbour relations,
- sustainable living