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Sending and receiving mail as a member of staff

If you're a member of University staff, you can send and receive internal and external mail through your department or building reception.

Where to post mail from on campus

On campus, you can send mail from the:

You can also post letters using the Royal Mail post boxes located:

  • left of the entrance to Fresh
  • outside 3 East
  • outside 4 South

Where you send items from depends on the type of mail.

Sending internal mail

You can send internal mail directly from your department or building reception. We collect at least once a day, between 2pm and 4pm.

You can send internal post to any University building, as well as the Holburne Museum.

Mark all internal mail with the recipient’s:

  • name
  • department
  • building

Do not use staples or other metal fastenings to seal envelopes as this can cause minor injuries.

Sending external mail

You can send external mail directly from your department or building reception. We collect at least once a day, between 2pm and 4pm.

Write your return work address on the back of the item so we can contact you if there are any issues.

Format your work address as:

(Full name) (Department)
University of Bath
Claverton Down

Sending mail on behalf of the University

Royal Mail

If you need to send something on behalf of the University, you can take it to the mail room.

We can accept mail until:

  • 4.15pm for signed-for mail
  • 4.30pm for standard mail

You must complete a CN22 form for all gifts and goods sent outside the UK from England, Scotland or Wales.

If the value of the goods is over £270, you must complete a CN23 form.


You can send items on behalf of your department, faculty or school using the Mail Services DHL account.

To send an item using DHL, complete the courier request form. You can email the form to and ask us to collect the parcel, or print the form and take it to the mail room with your parcel.

We need the completed courier request form by 2pm if your item is to be collected on the same day.

You need to provide a customs invoice to send items internationally.

The cost of sending an item by courier will be recovered using the University finance system project code that you provide on the courier request form.

Contact Mail Services to discuss your requirements.

Sending large amounts of mail

If you are planning to send a high volume of mail, please try and give us advanced notice by emailing or phoning 01225 385748.

Receiving mail

If you plan to have something delivered to you at the University, make sure you provide a full delivery address. You should include your:

  • name
  • department
  • building
  • room number

We will deliver mail at least once a day, Monday to Friday.

We will not leave a tracked or signed-for item without a signature or physical handover unless we have a written request.

We do not accept food deliveries for catering outlets or retail stores.

Reporting suspicious mail

If you are concerned about any mail you receive, do not try to examine it or open it.

If you think it is suspicious, contact the mail room on 01225 385748 or email We will examine the item and contact Security Services if necessary.

Read the government's advice about recognising dangerous mail.


Contact us if you have any questions.

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