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Sending and receiving mail as a member of staff

If you're a member of University staff, find out how to send and receive internal and external mail, use the courier service, and send large amounts of mail.

Sending internal mail

You can send internal post directly from your department or building reception. We collect mail twice a day, in the morning and afternoon.

You can send internal post to any University building, as well as the Holburne Museum, for free.

Mark all internal mail with the recipient's:

  • name
  • department
  • building

Please don't use staples or other metal fastenings to seal envelopes due to health and safety reasons.

Take your internal mail to your department or building reception so we can collect it.

Sending external mail

You can send external post directly from your department or building reception. We collect mail twice a day, in the morning and afternoon.

Write your work address on the back of the envelope or parcel so we can contact you if there are any issues with your item.

Format your work address as:

(Full name)
University of Bath
Claverton Down

Don't include your room number.

Sending mail on behalf of the University

Royal Mail

If you need to send something on behalf of the University, you can take it to the mail room to send it.

The times for the last post each day are:

  • 4.15pm for signed-for mail
  • 4.30pm for standard mail


You can send items on behalf of your department, faculty or school using the University's DHL account. They provide next- day delivery as standard and can deliver internationally.

To send an item using DHL, complete the courier request form. You can either email the form to or print it out and take it to the mail room.

If you need to organise delivery for the same-day, you must give us the courier request form before 2pm.

When we have the courier request form, we'll give you a quotation of shipping costs, which you can charge against your department by providing a Project or Agresso code.

Central Stores will then collect the item from you and pass it on to the courier.

Sending large amounts of mail

If you are planning to send a lot of mail, please give us advanced notice by emailing or phoning 01225 385748.

We'll collect the mail from you on the day you need to post it.

Receiving mail

If you plan to have something delivered to you at the University, make sure you add as much detail as possible to the delivery note. You should include your:

  • name
  • department
  • building
  • room number
  • phone number

We deliver mail to departments and building receptions twice a day, in the morning and afternoon. We drop off signed-for items and parcels at the same time.

We don't accept deliveries for catering outlets or contractors.


If you have any questions, please contact us.