Request help with cleaning and portering
The cleaning and portering team is part of Campus Services. Our team can help with cleaning issues, bespoke cleans and help move items on campus for you.
Campus Services
Whether you live, work, study or visit the University, Campus Services aims to provide a safe, clean, sustainable and well-maintained environment for everyone.
How we can help you
Tell us if you’re experiencing an issue so we can do our best to help fix it.
Report a maintenance issue in your workplace
Report any maintenance issues in your workplace or on campus grounds to Campus Infrastructure.
Report a maintenance issue in student accommodation
If something is broken in your accommodation, report it to us and the Maintenance team will help you as soon as possible.
Report a pest issue
Complete this online form to tell us if you are experiencing an issue with unwanted pests.
Report an Accessibility issue
Complete this form if you are experiencing difficulties with accessing any of our websites or services or to raise an accessibility concern.
Report a door access issue
Use this form to report door access issues and faults to the Security team.
Your safety
Bath is ranked the safest University town in England and Wales in 2022. Our Security team is available around the clock every single the day of the year to help you.
Security
The University of Bath's Security team is here to help at all times; 24 hours a day, seven days a week.
Emergency contact numbers
Use these telephone numbers for help or support in an emergency.
Report a health and safety incident
Use TopDesk to report a health and safety incident or near-miss on or off-campus.
Report a crime or incident
If you have been the victim of a crime or have witnessed a one, you can notify Security by completing this form.
Living and staying here
We’ll do everything we can to make sure your time staying here feels like home.
Student Accommodation
Accommodation for undergraduate, postgraduate, pre-sessional and exchange students, both on campus and in the city centre.
ResLife Support
There is plenty of support to make your life in University accommodation as comfortable as possible, and help you to make the most of your time at Bath.
Paying your student accommodation fees
When and how you can accept your accommodation contract and pay your fees.
Guest Accommodation
We offer clean, safe and affordable accommodation for individuals and groups close to Bath City Centre during the summer months.
Conferences & Events
From exhibitions and dinners, to celebrations and conferences, the University of Bath is a great place to hold any event, from June to mid-September.
Report a maintenance issue in student accommodation
If something is broken in your accommodation, report it to us and the Maintenance team will help you as soon as possible.
Eating, drinking and shopping
We have eight hospitality outlets and two retail outlets on campus, providing a wide range of food and drink to suit all needs.
Food and drink
The University's restaurants, bars, cafes and shops on campus.
Order food and drink for your event
How to order Food Direct catering for meetings and events.
The Market
The Market is small store on Level 2 of the Student Centre. It sells fresh food and drink, stationery, University memorabilia and clothing.
Fresh
Fresh is a small supermarket in partnership with southern co-op, located on the Parade. You'll also find the Post Office here.
Food outlet monthly opening times
The opening hours for the campus food and retail outlets over the next month.
Sending and receiving mail
The Mail Services team offers help to make sure that your mail and parcels arrive at the correct location.
City Accommodation Centre
The City Accommodation Centre is in Green Park House. You can collect parcels and use the 24 hour study space. It is also the reception for guests in summer.
Sending and receiving mail as a member of staff
If you're a member of University staff, you can send and receive internal and external mail through your department or building reception.
Sending mail and parcels to student accommodation
How to address mail and parcels to University accommodation on campus and in the city.
Receiving mail and parcels in student accommodation
How to collect mail sent to your University accommodation on campus and in the city.
Eastwood Lodge parcel room
The parcel room is in the north of the campus, opposite the launderette near Eastwood accommodation.
Departmental Mail Services
The mail room is located in Eastwood Lodge.
Waste and Sustainability
How to properly dispose of certain types of waste, and our initiatives that help to reduce our environmental impact.
Leave No Trace
Discover how you can reduce your environmental impact by taking part in some of the University's initiatives to reduce our carbon footprint.
A Sustainable Food Commitment
The University of Bath has introduced a number of sustainable food initiatives to reduce the environmental impact of the food we eat.
Recycling in University accommodation
How to recycle different materials in your University accommodation.
Recycling on campus
What you can recycle at each of the campus recycling points and how to arrange collection if necessary.
Disposing of waste
If you're a member of staff or a student, you can arrange for Campus Services to collect types of waste that can't be recycled.
Management of hazardous chemical and biological waste
The requirements for safe management of hazardous waste generated from University activities until transferred to the Hazardous Waste Service.
About us
We aim to create an inclusive community of professional staff dedicated to delivering our services, safety, teamwork, respect, and sustainability. This is all in the aim of providing the best possible campus experience for all who work, learn or visit here. We strive to provide services and a campus environment that create a competitive advantage for the University to attract world class students, faculty and staff who are inspired to make the world a better place.