The following training courses are being held this quarter.
Speak to your manager before booking onto any of these courses so that cover can be arranged.
Reminders will be sent to the member of staff and their line manager.
For any cancellations within one week of the course taking place, please contact campus-services-training@bath.ac.uk.
Minimum numbers of six for any courses will apply (except for Food Safety Essentials), courses with lower numbers will be cancelled and advertised again in the following quarter.
Online and Moodle training
| Course | Requirement/ Who is it aimed at? | What is covered | Time and date |
|---|---|---|---|
| PCI DSS part 1 (online) | Essential (2-part) annual refresher training - ALL staff who take card payments. ResLife, Retail and Hospitality | Importance of security regarding digital payments and correct procedures. | Online |
| PCI DSS part 2 (in-person) | Same as above | Continuation of part 1 covering security and compliance. | Online |
| Food Allergy and Intolerance Training | Developmental - grades 3+ Hospitality & Retail | Covers effects of allergies, allergen information, managing allergens in catering. | Online |
| Chemical Product Training | Essential - all grades in Retail and Hospitality | Safe use of chemicals, training via Bio Hygiene eLearning. | Online |
| Reporting Food Safety Incidents | Essential for Grades 3+ in Retail and Hospitality | Compliance of food safety incidents, immediate actions, reporting responsibilities. | Moodle |
| Reporting Accidents and Near Misses | Recommended for all staff | Importance of reporting accidents and near misses. | Moodle |
| Safeguarding | Essential for all staff within first 3 months | Overview of safeguarding for under 18s and at-risk adults. | Moodle |
| Asbestos Awareness | Essential for all staff (unless taking UKATA or Duty to Manage) | Identifying asbestos, contamination prevention, safety measures. | Moodle |
| Manual Handling | Essential for Campus Services Staff | Safe lifting techniques, injury prevention, accident reduction. | Moodle |
Classroom training
| Course | Requirement/ Who is it aimed at? | What is covered | Time & Date | Venue |
|---|---|---|---|---|
| Campus Services Induction | Essential for New Starters | Overview of Campus Services, goals, culture, benefits, E&D, H&S, expectations during probation. | 19 Feb 9.30am, 18 Mar 9am, 25 Apr 2.30pm, 19 May 2,30pm | 2 South 0.09 Conference Room |
| Customer Service Workshop | Essential for all grades | University vision & values, customer expectations, communication, managing challenging situations. | 11 Feb 9.30am, 26 Feb 9.30am, 11 Mar 2.30pm | 2 South 0.09 Conference Room |
| Level 2 Health & Safety | Essential for Grades 2 and 3 | Covers H&S law, risk assessment, PPE, workplace welfare, first aid, manual handling. | 12 & 14 Feb 8.45am to 12.30pm, 21 Mar 9.30am to 5pm | 2 South 0.09 Conference Room |
| Manual Handling (Classroom) | Essential for all grades | Safe lifting techniques, risk assessment, hazard identification. | 18 Feb 9.30am, 19 Mar 9.30am | 2 South 0.09 Conference Room |
| Food Safety Essentials | Essential for Hospitality and Retail - New Starters | Covers food hazards, food poisoning, allergens, hygiene, due diligence. | Every Monday 9.30am to 12 noon | 2 South 0.09 Conference Room |
| 1 Day Emergency First Aid at Work | Volunteer roles in the city | CPR, first aid skills, handling injuries & illnesses. | 12 Feb, 12 Mar, 30 Apr, 14 May 10.15am to 4.30pm | Sent on confirmation |
| 3 Day First Aid at Work | Volunteer role in Campus Services | Administering first aid techniques, emergency response. | 17 to 19 Mar 9.30am to 4pm | Sent on confirmation |
| Managing Probation Policy | Essential for Grade 6+ & Developmental for Grade 5 | Casual worker process, best practices, performance management. | 17 Mar 9.30am to 12 noon | 2 South 0.09 Conference Room |
| Managing Sickness Absence | Essential for Grade 6+ & Developmental for Grade 5 | Managing sickness in line with University policy. | 24 Feb 9.30am to 12.30pm | 2 South 0.09 Conference Room |
| Managing the Disciplinary Process | Essential for Grade 6+ & Developmental for Grade 5 | Equipping Line Managers with disciplinary process skills. | 19 May 9.30am to 12.30pm | 2 South 0.09 Conference Room |
| Assertiveness Training | Developmental for all grades | Enhancing assertive communication skills, practical exercises. | 2 Apr 10am to 1pm | Book via ESS |
| SDPR Conducting an Effective Review | Recommended for Line Managers | Purpose & principles of effective review conversations. | 15 May 10am to 1pm | Book via ESS |
| Managing People: Intro for New Managers | Developmental - new line managers | Employee lifecycle (recruitment, probation, performance), communication skills. | 22 May 9.30am to 12.30pm | Book via ESS |
| Confident Conversations | Developmental - Line Managers | Enhancing communication skills, effective engagement strategies. | 26 Feb 1.30pm to 4.30pm | Book via ESS |
Personal developmental
| Course | Requirement/ Who it is aimed at | What is covered | Time and date | Venue |
|---|---|---|---|---|
| Climate Literacy Course | Developmental for all grades | Certified Carbon Literacy training. | TBC | Carbon Literacy @ UniOfBath |
| Group/Team Coaching | Developmental for all grades | Managing change, communication, wellbeing, motivation. | Flexible schedule | Contact Anna Harvey |