The following training courses are being held this quarter.
Please speak to your manager before booking onto any of these courses so that cover can be arranged.
Reminders will be sent to the member of staff and their line manager.
For any cancellations within one week of the course taking place, please contact campus-services-training@bath.ac.uk.
Minimum numbers of six for any courses will apply (except for Food Safety Essentials), courses with lower numbers will be cancelled and advertised again in the following quarter.
Online training
| Course | Requirement/ Who is it aimed at? | What is covered | Venue |
|---|---|---|---|
| NEW Online PCI DSS Payment Card Data Security part one | Essential (two part) annual refresher training - all staff who take card payments. ResLife, Retail and Hospitality. | This two part course will cover the importance of security regarding digital payments ensuring that staff are fully aware and informed of the correct procedures. | Book part one Book part two |
| Project Management Essentials | Developmental for line managers who are involved (or are soon to be involved) with a live project(s) | A practical and interactive short course exploring the University approach to project management and the skills involved in effective project management. | Book online |
| Change Management Essentials | Developmental for line managers involved (or are soon to be involved) with managing live changes | A practical and interactive short course exploring University approach sharing key principle and tools for effective change management in a project context. | Book online |
| Great Feedback | Recommended for line managers who have responsibility for managing teams and/or individuals. | Feedback is essential to growth and can empower and motivate individuals and teams to act; it is a cornerstone of effective performance management. | Book online |
| Root Cause Analysis | Developmental grades 3 + hospitality and retail | Root cause analysis is a method used to understand how and why a food safety incident happened. | Book online |
| Food Allergy and Intolerance Training | Developmental grades 3 + hospitality and retail | Online option for Food Allergy and intolerance online training. The course covers effects that allergies have in the body the rules for allergen information. | Book online |
| Chemical Product Training | Essential all grades in retail and hospitality | Safe use of chemicals. New staff will be sent a login by email from Chemical Product Training to complete eLearning. | Log in sent to staff from info@biohygiene.co.uk |
Moodle courses
| Course | Requirement/ Who is it aimed at? | What is covered | Time & Date | Venue |
|---|---|---|---|---|
| NEW MOODLE Reporting Food Safety Incidents | Essential for Grades 3 + in retail and hospitality | This course covers the compliance of food safety incidents what immediate action to take and how to report an incident. | Book online | Moodle |
| Reporting Accidents and Near Misses | Recommended for all staff | This short Moodle course explains the importance of reporting accidents and near misses. | Book online | Moodle |
| Safeguarding | Essential for all staff within first three months. | This statutory safeguarding training module provides an overview of safeguarding for under 18s and adults who may be at risk of harm. | Book online | Moodle |
| Asbestos Awareness | Essential for all staff if not taking UKATA or Duty to Manage | This course covers the main aspects regarding siting asbestos which types of material are made of or contain asbestos preventing contamination and how to stay safe. | Book online | Moodle |
| Manual handling | Essential for Campus Services Staff who are unable to attend the classroom course due to their working hours. | This short course covers the main points of safe lifting types of injuries preventing accidents and near misses. | Book online | Moodle |
Classroom training part 1
| Course | Requirement/ Who is it aimed at? | What is covered | Time & Date | Venue |
|---|---|---|---|---|
| Campus Services induction two hours | Essential for new starters | Welcome and overview of each area of Campus Services. Our goals and culture, employee benefits, E&D, H&S, Delivering the Experience, what to expect during probation. | 15 October 9am, 6 November 2pm, 9 December 2.30pm, 21 January 10am | 2 South 0.09 Conference Room |
| NEW Customer Service Workshop two hours | Essential for all grades | This course will cover the importance of customer service; University vision and values unconscious bias identifying meeting and exceeding customer expectations. | Various dates between October and January. Please check with your manager. | 2 South 0.09 Conference Room |
| NEW waste and recycling 1.5 hours | Essential for kitchen porters in hospitality | This course is focused on practical essentials and knowledge to support sustainability at the University. | 1 October 9.30am | 2 South 0.09 Conference Room |
| Level 2 Health & Safety | Essential for Grades 2 and 3 | Accidents and ill health, slips, trips and falls, Health and Safety Law, risk assessment, hazardous substances, personal protective equipment. | 8.45am to 12.30pm, 29 and 30 October, 17 and 18 December, 9.30am to 5pm 22 January | 2 South 0.09 Conference Room |
| Introduction to Climate Action & Sustainability | Developmental for all members of staff | An introductory workshop suitable for all staff to share with you latest climate and sustainability work at the University, and how you can be involved. | 11am to 12 midday, 6 October | Book or cancel your place using ESS |
| Safeguarding whole day | Essential for Security | This statutory safeguarding training provides an overview of safeguarding for under 18s and adults who may be at risk of harm. | 25 October | 2 South 0.09 Conference Room |
| Manual Handling two hours | Essential for all grades. | This is a workshop based course that will cover the definition of manual handling safe lifting techniques examples of manual handling and hazards associated with the manual handling. | 15 November 9.30am, 28 January 2pm | 2 South 0.09 Conference Room |
| All core pests VERMTEK | Essential for Grade 3+ Security, landscaping, accommodation waste team, hospitality and retail. | Pest control contractor VERMTEK will cover identification, life cycles, signs of infestation, how to reduce risks, legal responsibilities, prevention and controls. | TBC | TBC |
Class room training part 2
| Course | Requirement/ Who is it aimed at? | What is covered | Time & Date | Venue |
|---|---|---|---|---|
| Food Safety Essentials 2.5 Hours | Essential for hospitality and retail new starters on day one of employment (including casuals) | Accidents and ill health, slips, trips and falls, health and safety law, risk assessment, hazardous substances, personal protective equipment, workplace health safety and welfare. | Every Monday 9.30am | 2 South 0.09 Conference Room |
| Food Safety Essentials Line Managers two hours | Essential for line managers who are presenting this information in their outlets | To ensure that line managers relay up to date accurate information to new starters it is mandatory to attend this course. | Every Monday 10am | 2 South 0.09 Conference Room |
| FSMS Hospitality three / four hours depending on role | Essential for all Grade 2 in retail and hospitality and casual supervisors | This training will provide knowledge of essential practical and procedural information needed for the Campus Services Food Safety Management System. | 23 October, 31 January Grade 2 1pm to 4pm, Grade 3+ and step ups, 1pm to 5pm | 2 South 0.09 Conference Room |
| Food Safety Level 2 Whole Day | Essential for all food handlers who don’t hold this qualification. Valid for three years then a refresher is required. | To provide knowledge of the basic food safety practices that are essential in the catering industry. | 15 January 9am | 2 South 0.09 Conference Room |
| Allergens Level 3 Management Whole Day | Essential for line managers in retail and hospitality and chefs | This course covers managing allergens from purchase to service. Topics include introduction to food allergens allergies intolerances and coeliac disease. | 10 January 9.30am | 2 South 0.09 Conference Room |
| 1 Day QNUK Level 3 Award in Emergency First Aid at Work | Volunteer roles in the city limited numbers required dependant on needs. | The Level 3 Emergency First Aid at Work (EFAW) qualification enables a first aider to give emergency first aid to someone who is injured or becomes ill while at work. | 16 October, 13 November, 4 December, 15 January 9.30am to 4.30pm | Sent on confirmation |
| 3 Day QNUK Level 3 Award in First Aid at Work | Volunteer role in Campus Services limited numbers required dependant on needs. | The First Aid at Work course will equip the user with the knowledge and skills to administer a wide variety of first aid techniques in the workplace with confidence. | 25, 26, 27 November 9.30am to 4.30pm | Sent on confirmation |
| Managing Probation Policy and Probation | Essential for grade 6+ and developmental for grade 5 | The training goes through the new casual worker process as well as some best practice e.g. interviewing when a casual worker should be used what to do if a casual is late. | 25 November 2pm to 4.30pm | 2 South 0.09 Conference Room |
| Managing Sickness Absence and Policy Training | Essential for grade 6+ and developmental for grade 5 | This session covers how we manage sickness in Campus Services in line with the University’s policy and your role as a line manager. | 28 November 2pm to 5pm | 2 South 0.09 Conference Room |
| Managing the Disciplinary Process | Essential for grade 6 + and developmental for grade 5 | This course aims to equip Line Managers with the skills and knowledge to proactively manage the disciplinary process. | 20 January 2pm to 4.30pm | 2 South 0.09 Conference Room |
Personal developmental
| Course | Requirement/ Who it is aimed at | What is covered | Time and date | Venue |
|---|---|---|---|---|
| Apprenticeships | Qualifications available for all grades within Campus Services | Courses last from one year to 18 months. Subjects include Retail, Cleaning, Security, Sales, Customer Services, Hospitality, Cheffing, Business Administration, Supervisory and Management. | Contact Campus Services Training | Email your interest |
| Climate Literacy Course | Developmental for all grades | This 6 hour course is certified by The Carbon Literacy Project. Climate Literacy course. | 10.15am to 5.15pm, 14 November | Book your place |
| Group/Team Coaching | Developmental all grades | A new opportunity for Group/Team Coaching within Campus Services. Explore ways to improve, agree actions, and work together to achieve common goals. Subjects include managing change, improving communication, wellbeing awareness, motivation, involvement, decision making, team building and onboarding for new teams. | Email or Teams | Contact Anna Harvey |
| Introduction to the University of Bath | Recommended for all new staff | An introductory course to give new members of staff a flavour of the working environment. Includes an opening welcome and Q&A session with senior management. | 9.30am to 12 noon | Book or cancel your place using ESS |
| Manage energy not time | Recommended for all staff | Identify energy zappers that impact productivity, performance, and workload. Consider strategies and techniques to boost and sustain energy throughout the day. | 17 October 10am to 11.30am | Book through ESS |
| Managing My Mental Wellbeing at Work | Recommended for all staff | Recognise the warning signs and causes of poor wellbeing and stress. Explore resilience skills and behaviours and how they can support wellbeing. Identify effective ways of developing resilience to manage pressure and enhance wellbeing. | 16 October 10am to 12.30pm | Mental health and wellbeing training |
| Pressure, Stress and Performance | Recommended for all line managers | Recognise the warning signs and causes of poor wellbeing and stress. Manage key sources of pressure and stress using practical and researched frameworks. | 4 November 10am to 11.30am | Book through ESS |
| Resilience and Wellbeing | Recommended for all staff | Explore a model of personal resilience and wellbeing. Practice effective techniques for developing resilience and wellbeing. Develop an action plan to improve wellbeing. | 23 October 10am to 11.30am | Book through ESS |